Delinquent accounts are charged a penalty amounting to 10 percent of the first $3, and three percent of the balance over $3. When the first of the month falls on a holiday or weekend, the next working day will be considered the due date.

If a Boone Power representative must be sent to the customer’s home to collect a payment or disconnect service, a $45 fee will be added to the delinquent bill. If a service that was disconnected for non-payment is reconnected during regular business hours, a $45 reconnect fee is also added to the bill.

The service charge for reconnections after regular business hours is $255. The total charge for after-hours reconnection is $345. The member is responsible for all expenses incurred by Boone Power related to delinquent accounts.