Payment & Billing Options

Boone Power offers flexible payment options including SmartHub, auto draft, pay by phone, mail, or in person. 

Members can view bills, track usage, and make payments online. 

Assistance programs and budget billing are also available to help manage monthly costs efficiently.

Ways to Pay

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SmartHub

SmartHub

Pay online by logging in to your SmartHub account using the app or website.
 

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Pay Now

Pay Now

Pay online using a credit card and your account number, no username or password required.
 

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AutoPay

AutoPay

Setup AutoPay, which automatically withdraws funds from your checking, savings, or credit card account.
 

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Pay By Phone

If you would like to make a payment over the phone, you can call our dedicated payment line at 844-966-2050.
 

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Pay In Person

You can make a payment at our 1207 Indianapolis Avenue, Lebanon reception desk or dropbox. You can also make cash payments for a $1.50 fee at select retailers. Find locations from the Bill & Pay tab in SmartHub under "Pay by Cash."

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Pay By Mail

If you would like to pay your bill by mail, we ask you to please send payment along with your bill stub to the address on your bill.

Billing Options

With our traditional billing process, you'll receive a bill in the mail for electricity you used during the previous month. For example, the bill that we mail you in the month of July is for all electricity usage throughout the month of June. If you're intersted in a different type of billing, please review our available options below.

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Budget Billing

We offer a variable budget billing program. The amount due readjusts monthly based on the previous 12 months of electricity consumption. Budget billing can help you manage your monthly expenses.

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Time-of-Use

We're offering a time-of-use pilot, running from Aug. 1, 2026 through July 31, 2027. This rate option reflects the fact that the price of electricity varies depending on the time of day and overall demand for electricity.

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Net Metering

If you have a distributed generation resource, such as solar panels, at your home, be sure to review our net metering information so you get credited on your monthly billing statements for any energy you produce.

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Prepaid Billing

With this pay-as-you-go option, you can monitor your account balance in real time, receive low-balance alerts, and add money at your convenience. Using the SmartHub app makes it easy to manage!

Billing & Payment Policies

The following policies apply to our traditional billing process, where we send you a billing statement for electricity used during the previous month. For specific policies related to other billing options (such as Prepaid Billing and Budget Billing) please review the Billing Options section above.

Additional Resources

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faq

Payments & Billing FAQs

Questions about billing and payments?
 

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How To Read Your Bill

Need help understanding your bill?