Start-Stop Service: Residential

Transfer, Start, or Stop Service

Service connection and disconnection requests are processed Monday through Friday from 8 a.m. to 4 p.m. excluding holidays.

Who is my electricity provider ?

Transfer Service

If you have an existing Boone Power (formerly Boone REMC) account at another address and need to start service at a new location, you need to complete both a Stop Service form for your current address and a Start Service form for your new address. If another person(s) is moving into your current address, they need to complete a Start Service form for that address. Links to all the forms are below. There is not a separate form for transferring service to a new address or a new resident.

Start New Service

If you need to start an account with Boone Power (formerly Boone REMC) for a home or business address that already receives electricity from us, please begin by clicking Start Service below. Please note: If you have an existing Boone REMC account at another address and need to stop service in your name (residential or business) at that address, you must also fill out the appropriate stop service form below.

Start Service Here

If you are building a new home or business in our service territory where there is not yet electric service, and you need to start service at the location, please fill out the secure online form linked below.
If you are not certain which electric provider services your location, use the "Who is my electricity provider?" button above.

Apply for Construction Services

Stop Current Service

Stop Service requests should be completed via SmartHub, our member-facing account management tool. Use the button below to log into SmartHub on the web. After logging in, look for Contact Us in the menu on the left side of your screen. Choose Report An Issue and then Stop Service as the reason for inquiry.

If you prefer to use the SmartHub mobile app, click on More in the main menu at the bottom of the home screen, then choose Contact Us, then Report An Issue, and select Other Issues/General Inquiry to find the Stop Service option.

To set up a SmartHub account, you'll need your account number and an email address.

Stop Service

Start and Stop Service

Transfer, Start, or Stop Service

Transfer Service

Start New Service

Stop Current Service

Payments & Bills

Quick Links

Resources

Transfer, Start, or Stop Service

Start New Service

Start Service

New Construction

Payments & Bills

Quick Links

Resources